We are observing a high error rate on ProcessOut API endpoints
Incident Report for ProcessOut
Resolved
Our infrastructure has fully recovered
Posted Jan 18, 2025 - 17:49 UTC
Update
You may still encounter errors while we're scale our infrastructure.
Our team is on it to solve the remaining bottlenecks
Posted Jan 18, 2025 - 17:38 UTC
Monitoring
The fix has been deployed to all our clusters.
We're seeing successful requests coming in
Posted Jan 18, 2025 - 17:27 UTC
Update
We are continuing to work on a fix for this issue.
Posted Jan 18, 2025 - 17:19 UTC
Update
Our team is still deploying the fix to our clusters.
Posted Jan 18, 2025 - 17:16 UTC
Update
The fix continues to be rolled out on our infrastructure.
We expect the service to be back up within few minutes
Posted Jan 18, 2025 - 17:09 UTC
Identified
We have identified the issue, a fix is being apply.
Posted Jan 18, 2025 - 17:03 UTC
Investigating
We are currently investigating this issue.
Posted Jan 18, 2025 - 16:52 UTC
This incident affected: EU West (Transaction processing API, Credit card vault, API) and US East (Transaction processing API, Credit card vault, API).
← Current Status Powered by Atlassian Statuspage