All Systems Operational
Uptime over the past 90 days. View historical uptime.
EU West Operational
90 days ago
99.98 % uptime
Today
Transaction processing API Operational
90 days ago
99.98 % uptime
Today
Credit card vault Operational
90 days ago
99.99 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
Checkout Operational
90 days ago
99.98 % uptime
Today
Dashboard Operational
90 days ago
99.97 % uptime
Today
Webhooks
Operational
90 days ago
99.99 % uptime
Today
US East Operational
90 days ago
100.0 % uptime
Today
Transaction processing API Operational
90 days ago
100.0 % uptime
Today
Credit card vault Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Webhooks
Operational
90 days ago
100.0 % uptime
Today
ProcessOut.js Operational
90 days ago
100.0 % uptime
Today
Dashboard
Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023
Increased error rates
Resolved - We have fully recovered and are closing this incident. We are completing additional investigation to understand the root cause and will follow up with impacted merchants.
Sep 21, 06:53 UTC
Monitoring - The original issue is fixed. We have been seeing recovery for the past few minutes. We will give another update shortly.
Sep 21, 06:40 UTC
Identified - The issue is related to a faulty database node. It has now been replaced and we are monitoring recovery.
Sep 21, 06:39 UTC
Investigating - We have noticed higher than normal error rates in our EU region. We are currently investigating the issue. We will post an update within a few minutes.
Sep 21, 06:25 UTC
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023
[EU West] Increased error rates for Dashboard and Analytics requests
Resolved - The storage has fully recovered. Both historical and recent entries are available for dashboard search and analytics.
Sep 15, 23:52 UTC
Update - Our dashboard and analytics storage is still recovering. Although recent transactions should be available for search, we spotted a few cases where this is not true. These entries should be ok once the storage layer is fully healthy and operational.

We will monitor these cases and update progress of the historical data recovery.
Sep 15, 18:38 UTC
Monitoring - Our dashboard and analytics storage is now recovering. Recent transaction should be already available, while historical data might be missing until later today.

No transaction processing has been affected.
Sep 15, 17:28 UTC
Investigating - We have noticed higher than normal error rates in our EU West region requests to the dashboard and analytics. We are currently investigating the issue. We will post an update within a few minutes.
Sep 15, 16:37 UTC
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