All Systems Operational
EU West Operational
90 days ago
99.97 % uptime
Today
Transaction processing API Operational
90 days ago
99.94 % uptime
Today
Credit card vault Operational
90 days ago
99.94 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
US East Operational
90 days ago
100.0 % uptime
Today
Transaction processing API Operational
90 days ago
100.0 % uptime
Today
Credit card vault Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
100.0 % uptime
Today
Dashboard Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
ProcessOut.js Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 16, 2024

No incidents reported today.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Resolved - This incident is now resolved. API latency and error rates have been back to normal for the past 10 minutes. We are working on a post-mortem internally that we will share in the next days.

Between 04:36 and 05:49 UTC, merchants hosted in EU West may have experienced high API latency and increased error rates.

Sep 4, 06:03 UTC
Monitoring - We have reverted a recent database change. We are starting to see API recovery since 05:49 UTC. We are monitoring the situation.
Sep 4, 05:53 UTC
Update - We are reverting a recent database change in order to track down the root cause of the issue. Our team is still fully engaged on this incident.
Sep 4, 05:45 UTC
Update - Our engineering team is engaged and looking into the issue.
Sep 4, 05:29 UTC
Investigating - We are observing increased API latencies in our eu west region. Team is investigating the root cause
Sep 4, 04:42 UTC
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.