API network issues

Incident Report for ProcessOut

Resolved

This incident has been resolved.

Posted Mar 31, 2023 - 16:47 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 31, 2023 - 16:31 UTC

Monitoring

We have resolved this incident.

Between 13:49 and 15:09 UTC, some API clients may have seen high rates of connections being re-created. We did not see a significant impact on payment processing.

Posted Mar 31, 2023 - 16:29 UTC

Investigating

We've received reports of connectivity issues which we are currently investigating.

Posted Mar 31, 2023 - 16:22 UTC

This incident affected: EU West (Transaction processing API, API) and US East (Transaction processing API, API).